Refund & Cancellation Policy

At HD Beauty Salon, we value our clients and strive to provide exceptional service. To ensure a smooth experience for all, please review our refund and cancellation policy below.

Cancellations & Rescheduling

• We kindly ask for at least 24 hours' notice for cancellations or rescheduling.

• Appointments canceled with less than 24 hours' notice may be subject to a 50% charge of the scheduled service.

• No-shows or same-day cancellations will be charged 100% of the service cost.
  

Late Arrivals

• If you arrive more than 15 minutes late, we may need to adjust or reschedule your service to avoid delays for other clients.

• If rescheduling is required, the cancellation policy may apply.

Refund Policy

• Services: We do not offer refunds for completed services. However, if you are unsatisfied with your service, please contact us within 48 hours, and we will happily offer an adjustment.

• Products: Unopened and unused retail products may be returned within 7 days of purchase for a salon credit or exchange.

Deposits & Prepayments

• Certain services may require a deposit to secure your appointment. Deposits are non-refundable but may be applied to a rescheduled appointment if proper notice is given.

We appreciate your understanding and cooperation. If you have any questions, feel free to contact us.

Thank you for choosing HD Beauty Salon!